Reporting Agencies
If you or your loved one is harmed, neglected, or dies in a treatment center or sober living home, take these steps immediately. Evidence disappears quickly and legal timelines are short.
Contact an Attorney Immediately
Statute of Limitations Is Critical
Essential first call — evidence disappears quickly and you must act within legal time limits.
Report to State Agencies
California Department of Health Care Services
File licensing and certification complaints with DHCS and report to the Substance Use Disorder Compliance Division.
Report Insurance Fraud or Illegal Billing
California Department of Insurance — Fraud Division
Report fraudulent billing, upcoding, or insurance kickbacks to the CDI Fraud Division.
Report Crimes, Trafficking, Bribery, Kickbacks, or Organized Fraud
Federal Bureau of Investigation & U.S. Department of Justice
Report federal crimes including patient trafficking, bribery, and organized fraud to the FBI and DOJ.
Report Consumer Fraud, Deception, or False Advertising
Federal Trade Commission
Report deceptive marketing, false promises, and consumer fraud by treatment facilities to the FTC.
Report to Local Authorities
County District Attorney & Local Police
Report neglect, abuse, financial fraud, or wrongful death to your county DA and local police. Call 911 if immediate danger is present.
Additional Oversight & Advocacy Resources
SAMHSA & Grief Support
Additional federal resources and grief support for families who have lost a loved one.
Preserve All Evidence Immediately
Do not give originals to anyone. Make copies of everything before submitting to any agency.
- Names of all staff involved
- Photos and videos of conditions
- Texts, emails, and voicemails
- Medical records and discharge papers
- Insurance documents and billing records
- A detailed timeline of events
- Witness names and contact information